You can adopt our Abaka AI platform to work seamlessly with your own digital banking platform.

How our services can unlock AI's full economic value

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Key features of the Fintilect Abaka AI Platform

The Fintilect Abaka AI platform is a proven AI-recommendation engine in production with global banks and insurers, constantly learning from our vast ecosystem of clients, customer data and financial products. It addresses the need for delivering personalized customer life journeys with highly engaging digital experiences.

Templated recommendations and digital experiences

Once a particular product has been identified to recommend to which customer and when, Abaka AI will select the right marketing template consisting of the right wording, image, tone, content, and delivery channel.

The correct identification of this has proven to have a material impact on the product conversion and subsequent customer engagement.

We offer a carefully crafted library of 5000 pre-curated marketing templates that will engage a customer with the relevant recommendations to create a positive personalized digital experience.

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Front-end delivery:

  • Through Webviews
  • APIs
  • White-labeled App
  • Intuitive UI
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Languages:

  • Available in English, French, Thai, and Traditional Chinese
  • Our team will coordinate and managing translations to new languages if required
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Channels:

  • SMS
  • Email
  • Push
  • In-app notifications

Conversational AI

Conversational user interface and chatbot framework that impersonates a financial assistant for guidance on life assurance, retirement, savings, investments and other banking products, for both fully digital and hybrid advice (advisor handoff, live on chat or on booking meeting).

Our proprietary Natural Language Processing models take vast quantities of user behavioural and financial data to intelligently manage human like conversations and can hand-off to an advisor.

FAQs

AI-powered banking integrates artificial intelligence technologies into financial services, transforming customer interactions and improving operational efficiencies. Platforms like Abaka AI use machine learning to analyze vast datasets, including customer behavior, transaction history, and personal preferences, enabling banks to deliver hyper-personalized experiences.

This technology fosters personalized engagement by recognizing customers as individuals rather than mere data points. Advanced analytical tools generate insights that inform banks on how to best serve their clients. AI’s continuous learning capability ensures that recommendations evolve with customer needs, while engaging them through preferred channels like SMS and email. Ultimately, AI-powered banking aims to enhance customer satisfaction and improve business outcomes for financial institutions.

AI banking solutions effectively tackle various challenges within the financial sector. One major issue is data management; AI streamlines data collection and integration from multiple sources, creating a unified ecosystem that eliminates silos and ensures high-quality data for analysis.

AI also enhances customer engagement by analyzing behavior and preferences to deliver targeted marketing and product recommendations, increasing conversion rates. Additionally, it automates routine tasks, allowing banks to reduce operational costs and enable staff to focus on more complex issues.

Moreover, AI provides valuable insights into customer behavior for more effective segmentation and tailored offerings. It also assists institutions in managing workforce transitions by offering resources for employee training and skill development. Finally, AI strengthens data privacy and security through continuous transaction monitoring, reducing fraud risks and ensuring regulatory compliance. Overall, AI-powered banking solutions significantly enhance customer experiences, operational efficiency, and data management while addressing critical industry challenges.

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motonovo
ccb
df capital
Sainsburys Bank logo