Banking on your customers' terms

The banking landscape continually evolves, with digital functionality at the very heart of this change. Fintilect provides banks with the capability to take digital banking to the next level, with AI-driven customer engagement and insights.

Give customers a more personalized experience that offers them the right products, services and next best action at the right time. From onboarding new customers and helping their finances grow, to providing card services, lending and managing their payments, Fintilect has the right tools to fit seamlessly within your stack.

Standing still is falling behind. Stay ahead of the crowd, with Fintilect.

Banking platforms fit for the future

Digital innovation does not need to be complicated nor should it not take forever to implement. Our modular approach lets you adopt specific components to suit your need, as and when you need them.

Our AI platform works seamlessly with your own digital banking platform, delivering you superior customer insight and improved, personalized communication channels.

You can adopt components from our digital platform to complete gaps in your own digital experiences, or implement our complete cloud-based digital banking engagement platform suite to deliver end-to-end, hyper-personalized customer experiences.

Our platforms include specific components for both personal and business customers, delivering journeys that are equally effective in delivering improved engagement and growth.

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How we position banks as digital innovators

Today’s banking customers expect nothing less than the most sophisticated digital functionality. It is no longer a nice-to-have, it is a must have. We will help you to deliver it.

Out with the old

Legacy systems directly impact productivity and efficiency levels. We work with banks to implement the systems which are fit for today’s digital age, and which will set them up for success long into the future.

The latest tools

Continue to innovate and adapt with the latest smartphone apps, intuitive chatbots and seamless end-to-end finance applications. We will ensure you are always leading the way in the fast-moving world of digital banking.

Seamless communication

Never miss a message. Allow your customers to communicate on their terms, using chat, voice messages or social media.

Treating customers as individuals

By combining user’s behavioral data, transactional data, and external sources of data, Fintilect offers contextual guidance and personalized nudges in real-time at scale.

What Fintilect offers its banking clients

Completely customizable

Our banking solutions can be built around specific requirements. Our banking clients remain in control throughout the entire journey.

Fully automated using AI

Pre-qualification capabilities, electronic identification technology and cutting-edge AI combine to provide a seamless journey. This paves the way for high completion rates and better customer satisfaction.

Fast and easy-to-use

A customer can complete an entire origination process – from application to signed agreement – in a matter of minutes. There are no manual data submissions, needless data fields or slow decision turnarounds.

Simple set-up

Fintilect’s banking software is straightforward to configure and easily integrates with all existing back-office applications.

Quick to market

Get a digital solution live in weeks not months. Modules are pre-built with no costly development bottlenecks or long-winded ‘build-from-scratch’ processes.

Highly secure

Fintilect’s solutions are built with security front-of-mind and meet SOC 2 / ISO27001 compliance standards by default, offering complete peace of mind.

Business Banking

The Fintilect Digital Banking Platform can be deployed to attract and service business customers thanks to its key business banking features, including:

Digital Onboarding

Dynamic forms are integrated with Companies House in the UK to pull in relevant data and streamline application time. The process captures company data and people of significance, such as directors and signatories, and manages e-signing and underwriting operations.

Integrated
 KYC

Integrated with AML, IDV and other third-party services to support KYC of individuals and significantly speed up the overall process.

Document Upload

Allow customers to upload documents to support referral process evidence for both the organization and individuals.

Personalised Engagement

With 24×7 business banking, customers receive personalized experiences according to need, managed by the AI-driven automation engine.

Customer Insight

Learn significant customer insight through data capture, customer activity and responses to AI-driven content selection and recommendations.

Next Best Action for unique customer relationships

Fintilect’s proven AI Platform delivers advanced customer insights and intelligent nudges.

It empowers banks to predict which message and content will resonate and activate a positive customer response for increased engagement, retention, product conversion, and valuable up-selling opportunities.

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