A perfect blend of digital and traditional for building societies

At Fintilect, we understand the unique and valuable proposition offered by building societies across the UK.

We’ve been teaming up with building societies for almost 20 years, delivering and supporting digital channels that enhance their members’ experience. With the help of our solutions, societies have been able to grow and deliver a wider range of savings propositions to their members.

Our digital banking platform for building societies is specifically tailored to deliver both the unique experiences members are looking for, and integrate seamlessly with the core systems used throughout the sector.

Giving building societies access to the digital universe

People are becoming more geographically mobile and increasingly seek the best rates and accounts, regardless of where a potential provider is located.

This means it has never been more important for building societies to provide digital functionality for new as well as existing members – who increasingly expect to engage at every touchpoint possible in today’s digital world.

Fintilect makes it easy for members to apply and open accounts, deposit funds and fully self-serve – wherever they are located, thanks to our digital banking engagement platform for building societies.

Find out more about our digital banking platform Find out more

Smartphone overlooking the physical world outside.

How we help building societies

Modernising systems

Fintilect’s building society software works with existing systems to improve usability. This means the focus is on the member and allows a building society to deliver the experience their members deserve.

Nurture relationships

Give members a digital channel to match the human interaction they are used to receiving. Whether applying, depositing, or simply updating personal information, members can interact wherever and whenever they need to.

Robot arm processing a digital mobile experience.

Business process automation

Scrap physical signatures and deliver ultra-fast account origination. Fintilect provides next-generation features such as biometric authentication, live chat, and self-service, to help become a more modern, efficient building society.

Knowing your members

By combining user’s behavioral data, transactional data, and external sources of data, Fintilect’s AI Platform offers contextual guidance and personalized nudges in real-time at scale.

Digital Banking Built Around Your Members

More than any other financial services organisation, building societies need to balance their ongoing commitment to engaging members in the community through their branch network, with attracting new memberships from the younger, more digitally-established generations.

Meet Sally Maycroft, a typical Generation Z consumer who is balancing her financial situation with her aspirations for the future.

Meet Sally Maycroft Meet Sally

The Fintilect Building Society Solution

A personalized journey

Fintilect delivers client-specific journeys with more than 100 easily customisable features. Our AI Platform provides AI-driven personalisation based on a variety of factors, including accounts, products, demographics, and lifestyle factors. This enables our building society clients to “nudge” their members with the right products at the most appropriate time.

Omni-channel

Our Digital Banking Platform allows building societies to deliver seamless customer experiences across mobile, laptop, tablet, in-branch, phone, and remote channels.

Members receive the same level of service, no matter how they choose to interact.

Launch new products and manage tranches automatically

Fintilect’s automatic tranche management feature enables building societies to easily add and remove new products based on demand and subscription levels.

This means it is simple to respond to market conditions, enabling a product to be removed with no need for manual intervention.

Cost reduction

The Fintilect hosted and fully managed solution provides the highest levels of customer service while removing the need for unnecessary staff costs. Our support services are available 24/7 and our personnel are highly experienced at managing vital services such as addressing security incidents and will always work quickly to address any potential issues.

This enables the building society to lower costs by removing the need for time-consuming manual processing and time-consuming operations.

FAQs

At Fintilect, our software seamlessly integrates with existing systems to enhance usability, delivering the experience users deserve. This enables building societies to offer digital channels that complement traditional face-to-face interactions.

A perfect blend of digital and traditional for building societies

Giving building societies access to the digital universe