News and Insights

In today’s rapidly evolving financial landscape, institutions are constantly seeking innovative ways to enhance customer experiences and maintain a competitive edge. One of the most promising developments is the application of Artificial Intelligence (AI) to achieve hyper-personalization. This cutting-edge approach is transforming how banks and other financial service providers interact with customers, offering tailored solutions

We are thrilled to announce our prestigious win at the World Future Awards 2024 for Best AI-Driven Digital Banking Experience Platform. This recognition reflects our commitment to driving innovation, delivering exceptional value, and revolutionizing the banking industry with cutting-edge AI solutions that redefine how customers engage with their financial institution.   Pioneering Innovation in Digital

LONDON AND SALT LAKE CITY, 21ST AUGUST, 2024: Fintilect, the new identity for three market-leading financial technology companies spanning both sides of the Atlantic, has been officially launched today, enabling regional and global financial services institutions to deliver one of the most advanced hyper-personalized, AI-driven digital banking experiences available in the market today. The launch

The payments landscape is undergoing a drastic transformation, as emerging payment technologies are driving innovation. Consumers benefit from the convenience, speed, and security of these emerging payment technologies. While much of the industry focus has been on these payments technologies, it is important to note that traditional payment methods are still widely used by consumers.

In the digital age, payments have become more convenient and secure than ever before. In fact, nine in ten Americans are using some form of digital payment and more than two billion people use mobile payments. With PayTech technologies such as Buy Now Pay Later (BNPL), digital wallets, and open banking services, consumers can choose

A BRIEF HISTORY OF DIGITAL BANKING AND MONEY MOVEMENT Payments in Digital Banking used to be simple. For many years, members were limited to transferring money between their accounts, and paying some of their bills. Then, things started getting more complicated. Members asked for the ability to move money not just within the credit union,

The ability to manage our finances online, 24/7/365, is the new normal.

The rate of digital transformation has escalated beyond all measure over recent years, encouraged by a combination of the huge success of online-only challenger banks, technology becoming ever more sophisticated and the impact of the Covid pandemic, which saw the globe’s population becoming ever-reliant on digital transactions. Indeed, with branches and call centre closed, or operating a hugely reduced capacity, many people had no choice but to use digital channels during the pandemic – with many never turning back.

You may have seen our latest fintech news already: ieDigital recently acquired Connect FSS, a US-based credit union service organisation (CUSO). As a CUSO, Connect FSS works closely and exclusively with credit unions to provide software-as-a-service tools that help them build digital journeys and experiences.
There are more than 5,000 credit unions operating in the US. As well as offering long-term financial products such as savings accounts, loans, and mortgages, like building societies, many also offer current accounts and credit cards, more in line with banks. They help people buy homes, launch businesses, and prepare for their futures.

ieDigital, Connect FSS and ABAKA are integrating within a single identity, a move designed to offer clients a sophisticated and enhanced suite of digital customer-service channels. ieDigital, Connect FSS and ABAKA, which together form one of the leading digital banking and financial services specialists, have today announced the appointment of Rami Cassis as CEO. Cassis’