LONDON AND SALT LAKE CITY, 21ST AUGUST, 2024: Fintilect, the new identity for three market-leading financial technology companies spanning both sides of the Atlantic, has been officially launched today, enabling regional and global financial services institutions to deliver one of the most advanced hyper-personalized, AI-driven digital banking experiences available in the market today. The launch
We are thrilled to announce our prestigious win at the World Future Awards 2024 for Best AI-Driven Digital Banking Experience Platform. This recognition reflects our commitment to driving innovation, delivering exceptional value, and revolutionizing the banking industry with cutting-edge AI solutions that redefine how customers engage with their financial institution.
Pioneering Innovation in Digital Banking
At the core of this award-winning platform is our innovative use of machine learning technology to transform the banking experience. By leveraging advanced customer data analytics and profiling techniques, our AI solution learns from customer behaviors and outcomes, crafting hyper-personalized banking experiences. This next-generation technology delivers tailored products and services at the optimal time, enhancing customer satisfaction and engagement. Initially designed for wealth management, our AI solution has expanded across a range of retail banking services, including credit cards, current accounts, and savings products.
Delivering Tangible Value
Our platform has proven to be a game-changer in the digital banking industry, driving unprecedented growth in customer engagement, loyalty, and account expansion. By offering hyper-personalized solutions that anticipate customers’ needs, our clients are experiencing higher customer retention and growth in key banking segments. What started in wealth management has since spread across the entire spectrum of retail banking, creating new opportunities for innovation and client satisfaction.
Swift and Adaptable Delivery
One of the key drivers of our success is our unique “buy+build” model, which enables us to rapidly deploy digital banking solutions tailored to each client’s operational needs. This agile approach allows for swift time-to-market delivery and ensures that our clients can adapt and refine our solutions to meet their unique business goals. Our platform is versatile, working across retail banking lines including credit cards, motor finance, asset management, and services for SMEs. This flexibility ensures that our clients can deliver distinct, competitive services to their customers while maintaining a unique market advantage.
Uncompromising Commitment to Quality
Operating in one of the most highly regulated banking sectors globally, we uphold the highest standards of quality and compliance. Our solutions are built to meet stringent ISO27001 criteria and are hosted and managed in cloud environments under PCI regulations. This level of quality assurance allows our clients to confidently deploy our AI solutions, knowing that sensitive customer data is safeguarded under strict PCI and PII standards. Few competitors offer this level of security, and it positions us as a trusted partner for global banking institutions looking to expand into new markets.
Making an Impact on a Global Scale
Our vision doesn’t stop at innovation—it’s about creating lasting, meaningful impact in the digital banking industry. Through the acquisition of Connect FSS, a U.S.-based digital banking provider, we have successfully expanded our footprint into the U.S. credit union market. We believe the future of digital banking lies in reimagining what banking can be—moving beyond transactional experiences and offering customers deeply personalized, relationship-driven banking that reflects the personal touch of a 21st-century branch experience.
We are honored to receive this recognition at the World Future Awards 2024, and we look forward to continuing our mission to innovate, expand, and redefine the digital banking landscape.
