We are thrilled to announce our prestigious win at the World Future Awards 2024 for Best AI-Driven Digital Banking Experience Platform. This recognition reflects our commitment to driving innovation, delivering exceptional value, and revolutionizing the banking industry with cutting-edge AI solutions that redefine how customers engage with their financial institution. Pioneering Innovation in Digital
LONDON, 14th December, 2021: Financial services providers, including banks, building societies and mortgage lenders can now benefit from a suite of pre-built, low-code applications thanks to a strategic partnership between ieDigital, one of the UK’s leading financial technology providers, and low-code specialist, OutSystems, a leader in the modern application platform space.
These solutions will provide the clients of ieDigital, including banks, building societies and mortgage lenders, with the opportunity to enhance their customer service experience across origination, self-servicing, retention, and collections. The power of the OutSystems platform enables changes to be driven swiftly, meaning clients will be able to react quickly to market movements, or take innovative new products to market rapidly.
The partnership also allows extra services to be provided to support broader digital transformation, one example being the ability to analyse the data collected when customers fill out an online application for a new financial product.
Garry Larner, Commercial Director at ieDigital, said: “We are always looking at ways we can help financial services providers offer the innovation that their customers take for granted in today’s environment.
“By pioneering the low-code market and having a vision to transform how enterprise software is delivered, the OutSystems platform perfectly complements our existing product-offering. We look forward to working alongside them to continue delivering market-leading financial technology that makes a real impact to all that use it.”
The overall aim of the partnership is to allow financial services providers to accelerate growth, optimize cost efficiency and manage risk. The partnership will incorporate full 24×7 application support and a secure, PCI compliant cloud environment to manage payments and transfers.
The OutSystems partnership will further build on the Interact Application Suite, an approach that ieDigital has successfully delivered already with Cambridge & Counties Bank to allow it to manage risk around financial crime. The solution also incorporates a smoother process for customer onboarding, improved automation middle and back office staff, and better in-house knowledge for the development of future applications.
It also provides Cambridge & Counties Bank with the option to build an in-house development function.
OutSystems is a modern application platform with AI-powered automation across the entire application lifecycle to help customers build applications fast, right, and for the future. It is a leader in the 2021 Gartner Magic Quadrant for Multi-experience Development Platforms (MXDP).
About ieDigital
ieDigital is a solution provider for financial institutions and other financial services providers. We are a team of experts in financial services technology and customer experience. At the very core of our company is a passion and belief in the power and potential of technology, and we’ve been applying technology to solve business problems since 1986. ieDigital is owned by Parabellum Investments, a privately owned global investment firm founded and led by Rami Cassis, Chief Executive.
OutSystems was founded in 2001 with the mission to give every organization the power to innovate through software. The OutSystems modern application platform’s high productivity, connected, and AI-assisted tools help developers rapidly build and deploy a full range of applications anywhere the organization requires. With over 525,000 community members, approximately 1,700 employees, more than 400 partners, and active customers in 87 countries and across 22 industries, OutSystems has achieved global scale while helping organizations change the way they develop applications. Visit us at www.outsystems.com or follow us on Twitter @OutSystems or LinkedIn at https://www.linkedin.com/company/outsystems.