Emerge: The credit union platform

The Fintilect credit union platform is called Emerge and enables credit unions in the US to create ultra personal, interactive user experiences – something that is becoming increasingly important in today’s geographically mobile world.

Members now expect to complete many of the functions that they can do in-branch even if they are miles away from one, or even in a different country. They expect to be alerted based on important account changes and potential fraud and rewarded with instant approvals based on their success.

By using Emerge, a credit union can provide a complete digital banking experience where digital banking users can create new accounts, apply for loans, pay bills, transfer funds, send money, make deposits, and control cards.

How Fintilect will work with your credit union

Online and Mobile Parity

A consistent user experience will be common across both platforms.

Native Mobile
Apps

Mobile apps are expertly coded to produce the best possible member experience with mobile API integrations whenever possible.

Customizable User Interface

Depart from the cookie-cutter approach and tailor your credit union’s interface for the best member experience.

Mobile welcome page with deep links

Deliver general and targeted marketing messages to members on your mobile banking login page. Touching a promotion takes the member directly to the relevant page within the app.

Fintilect’s further credit union solutions

Bill Pay

Fintilect offers SSO and API-driven member payments. Quickly enroll right from the widget, manage payees, view history, edit payments, add multiple funding accounts, and enjoy endless possibilities for customization using Fintilect’s user interface

Document Center

The Document Center enables credit union members to keep their important documents in one secure location for easy access. Integrated with DocuSign, Fintilect’s Document Center provides a channel for credit union staff to send a variety of documents and forms securely to members for signature.

The module also serves as a storage area for the signed documents, where members can manage and have ongoing access to their documents. Document Center stores not just secure forms, but also electronic documents such as eStatements, eNotices, and eTax Forms.

Digital account opening and digital lending application

When using Fintilect’s Digital Account Opening and Digital Lending Application modules, credit unions benefit from a seamless user experience – from new account opening to loan application to automatic enrolment for digital banking.

The applicant only has to enter data once and that information is passed on to the other application forms in the process. To further streamline processes for the credit union, the Digital Account Opening and Lending modules can incorporate auto-approval and opening the account on the core.