News and Insights

We have been featured in the UKs single leading fintech-specific publication, the Fintech times. Our own Jerry Young discusses how long-established building societies and smaller banks need to desperately re-evaluate their interactions with customers else they could be left behind with the new era of digital banks. Even during a global pandemic, the UK’s ever-evolving

Dudley Building Society has partnered with financial services technology specialist ieDigital in creating a new online service to help its members manage their savings and mortgage accounts. This includes functionality around online applications and account servicing, such as savings products, notices, withdrawals, transfers and maturity options. It also includes features such as savings goals, enabling

Like it or loathe it, the mighty fintech wagon continues to blaze a trail through financial  services. You may like it because it’s disruptive, challenging the status quo as it rolls  enthusiastically through the dusty plains of established financial services. You may loathe it  because it’s disruptive and challenges the status quo (and you’re a member of the status quo).  Whatever angle you take, 2021 looks like it’s going to be more of the same.

LONDON, 2 DECEMBER 2020 – ieDigital and Cambridge & Counties Bank have announced a 3-year agreement that will include the implementation of an online savings solution for small business customers. This includes facilities that enable small businesses to access and manage their organisation’s accounts using a self-service model. The Covid-19 pandemic and subsequent lockdown requirements

In my previous blog, I had mentioned that if you are about to embark on your next digital banking programme, or are still looking for ways to take your first steps with a finite budget and a small team, I would share with you a simple guide of how and where you should begin

There was a time when delivering the next version was seen as an exciting experience for everyone. Organisations couldn’t wait to get on with the show. The chance to be creative, stamp your own mark on the solution and then bask in the success of the delivery was all too irresistible. Now it seems like those days of glory are fading fast, and are being replaced with premonitions of anxiety and failure.

Digital banking is now evolving to cater for customers in debt. Banks are gradually awakening to realise that the digital channel is a strategic asset to their collections operation, as there is a rapid increase in the demand for non-secure loans and credit card debts.

Consumers need reassuring over data security fears concerning PSD2, but are starting to look forward to reaping the benefits of the new directive, set to come into effect from 2018. With less than six months to go until the introduction of the Second Payment Services Directive (known as PSD2), new research from ieDigital, a leading

ieDigital delivers the UK’s first digital multi-channel customer self-service solution for MotoNovo Finance. LONDON, 4 JULY 2017 – Partnering with ieDigital, the international provider of innovative financial services technology, MotoNovo Finance has revamped its customer experience with a complete digital, omni-channel, self-service customer solution. Supporting thousands of customers every week, MotoNovo Finance has offered a wide range of products and